When a woman appears with a sleeping bag, living in a shop doorway, Jess is full of questions. Where is her home? Why did she leave? And what will happen when the snow comes? Inspired by a case of unkindness towards an unhoused person outside a bookshop, witnessed by the author and her daughter, this sensitive and nuanced picture book encourages compassion and embracing differences. Told from a child's perspective, we learn together that everybody has a story and a personal concept of what 'home' is.