It's the spring of 1938 and no longer safe to be a Jew in Vienna. Nineteen-year-old Elise Landau realizes her only means of escape is to advertise her services as a domestic servant in England. Fate brings her ad to the attention of Christopher Rivers, handsome scion of the aristocratic Rivers family and master of Tyneford. An anxious Elise arrives at Tyneford and immediately falls under its spell. When Christopher's young son, Kit, returns home, the two strike up an unlikely friendship that will change Tyneford--and Elise--forever.