America's First Families are unknowable in many ways. No one has insight into their true character like the people who serve their meals and make their beds every day. The Residence reveals daily life in the White House as it is really lived through the voices of the maids, butlers, cooks, florists, doormen, engineers, and others who tend to the needs of the President and First Family. These dedicated professionals maintain the six-floor mansion's 132 rooms, 35 bathrooms, 28 fireplaces, three elevators, and eight staircases, and prepare everything from hors d'oeuvres for intimate gatherings to meals served at elaborate state dinners. Combining first-person anecdotes from extensive interviews with scores of White House staff members, Kate Andersen Brower tells their story.