Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and, David Maxfield.
Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior / by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and, David Maxfield.
Former Title
:
Crucial confrontations.
Publication Date
:
2013
Publication Information
:
New York : McGraw-Hill,
Edition
:
2nd edition.
Physical Description
:
xix, 275 p.
Subject Term
:
Interpersonal confrontation.
Interpersonal communication.
Interpersonal relations.
Communication in management.
Communication in organizations.
Additional Contributors
:
Patterson, Kerry, 1946-
Grenny, Joseph.
Maxfield, David.
McMillan, Ron.
Switzler, Al.
Bibliography Note
:
Includes bibliographical references and index.
Language
:
English
ISBN
:
9780071829311
General Note
:
First edition published as Crucial confrontations.
| Library | Collection | Collection | Call Number | Status |
|---|
| St. John's - A.C. Hunter (SJH) | Adult NFic | Adult Non-Fiction | 302 C88 | Checked In |