On a snowy December evening, Sam Jermyn steps into the life of bespoke hat maker Ava. Sparks fly, and not necessarily the good ones. Times are tough for Ava – she’s struggling to make ends meet, her ex-boyfriend is a bully, and worst of all, it’s nearly Christmas. So when Sam commissions Ava to make a hat for someone special, she makes a promise that will change her life. She just doesn’t know it yet…