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2. 
Cover image for Mean girls at work : how to stay professional when things get personal / Katherine Crowley, Kathi Elster.
3. 
Cover image for Snakes in suits : when psychopaths go to work / Paul Babiak and Robert D. Hare.
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Cover image for Jerks at work : toxic coworkers and what to do about them / Tessa West.
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Cover image for Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman and Rick Kirschner.
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Cover image for Dealing with difficult people : 24 lessons for bringing out the best in everyone / Rick Brinkman, Rick Kirschner.
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Cover image for Right kind of wrong : the science of failing well / Amy Edmondson.
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Cover image for The well-ordered office : how to create an efficient and serene workplace / Kathleen A. Kendall-Tackett.
12. 
Cover image for Working relationships : using emotional intelligence to enhance your effectiveness with others / Bob Wall.
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