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Assertiveness. [online electronic book]
TITLE:
Assertiveness. [online electronic book]
By:
Publication Date:
2011
Summary:
Assertiveness is not what you are, but what you do. It's about behaviours. It's also about rights –|not about always demanding your rights but being aware of them and getting what you're entitled to without upsetting others - a difficult balance.
Language:
English
ISBN:
9781846210655