That's the function Lady, a mop-coated puli, served at Harbor View, a Greenwich Village home for people pretty much thrown away by their families because caring for them was just too difficult. But Lady has vanished...and the owner of the home has been killed in a bizarre and mysterious hit-and-run accident. The situation is perfect for Rachel and Dash: She can find the answers (as always, with Dash's help), and he can bring a sense of calm and order to the residents.