After a horrific car crash, thirteen-year-old Louisa is left fighting for her life in hospital. She wakes to find that her loving, happy family has been shattered overnight, with both of her parents now dead. With no one to care for her, Louisa is entirely alone. Britain's most-loved foster carer Maggie Hartley is called in to help Louisa cope with her devastating new life. Can Maggie find a way to bond with Louisa, overwhelmed with anger and grief? Or will she regret making decisions that will affect both her and Louisa for the rest of their lives? This is their powerful true story of love, family and connection.