Hot buttons : how to resolve conflict and cool everyone down / Sybil Evans and Sherry Suib Cohen.
TITLE:
Hot buttons : how to resolve conflict and cool everyone down / Sybil Evans and Sherry Suib Cohen.
Publication Date:
2000
Publication Information:
New York : Cliff Street Books,
Physical Description:
336 p.
Additional Contributors:
Summary:
Experts in conflict resolution share their plan for cooling arguments and removing the power of "hot buttons," or emotional triggers that cause fights.
Language:
English
ISBN:
9780060196998
