Avery Delaney has tried hard to put her past behind her. Abandoned by her mother as an infant, she was raised by her grandmother and her aunt. At age ten, she witnessed her grandmother's murder before she herself was shot and left for dead. Now working as an FBI agent, she is forced to work on the case of her missing Aunt Carolyn who was sent to a posh spa in the mountains of Colorado by her soon-to-be ex-husband. Carolyn never made it to the spa.