Meet Norm Henderson. Once a fairly well-known -- but not particularly skilled -- professional hockey player, Norm had a penchant for gambling and an aversion to paying taxes that resulted in his expulsion from hockey for life. Facing a possible jail term, Norm was instead sentenced to community service as a caseworker in social services, where his mischievous and sarcastic personality has him breaking all the rules, leaving his friends -- by-the-book coworker Laurie and neurotic colleague Danny -- to constantly help him out of trouble.