TITLE:
The one minute apology : a powerful way to make things better / Ken Blanchard and Margret McBride.
Publication Date:
2003
Publication Information:
New York : Wm. Morrow and Co.,
Edition:
1st ed.
Physical Description:
114 p.
Additional Contributors:
Summary:
This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever.
Language:
English
ISBN:
9780688169817
