We follow the hapless Dickie Pentecost, redundant diplomatic correspondent for a foundering national newspaper, together with his stern oncologist wife Jane, and their daughters Flo, an aspiring ballerina, and the quizzical teenager Lucy. The whole family find themselves entangled in an ever more alarming series of events revolving around the elusive Ethel (full name Ethelbert), dynamic founder of the soaring public relations agency Making Nice.