When Felicia, Sam and Susanna's parents and older brother are killed in Kenya, the three children are sent to their grandmother Frederica "Freddy" Chadwick in Devon. Freddy has experienced a lot of sadness and pain in her life, and she would be helpless without her two devoted servants, Ellen and Fox, who also help and support her in this difficult time. Freddy's brother-in-law, Theo, a minister, is also ready to help, while her three grandchildren try to find a way out of the grief to move forward in life.