Workers want and need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest, most inexpensive way to boost performance. New research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another--strengthening team bonds. Studies have also shown that gratitude is beneficial for those expressing it and is one of the most powerful variables in predicting a person's overall well-being--above money, health, and optimism. Despite these benefits, few executives effectively utilize this simple tool. In fact, new research reveals "people are less likely to express gratitude at work than anyplace else." What accounts for the staggering chasm between awareness of gratitude's benefits and the failure of so many leaders to do it--or do it well? Adrian Gostick and Chester Elton call this the gratitude gap. In this invaluable guide, they identify the widespread and pernicious myths about managing others that cause leaders to withhold thanks.