Cover image for Listen to me, listen to you : a practical guide to self-awareness, communication skills and conflict management / Anne Kotzman & Mandy Kotzman.
TITLE:
Listen to me, listen to you : a practical guide to self-awareness, communication skills and conflict management / Anne Kotzman & Mandy Kotzman.
Publication Date:
2007
Publication Information:
Victoria, A.C.T. : Penguin Books,
Edition:
Newly exp. ed.
Physical Description:
265 p. : ill.
Additional Contributors:
Bibliography Note:
Includes bibliographical references.
Summary:
Listen to Me, Listen to You offers practical ideas and skills to help you appreciate yourself and others, and to promote more effective and rewarding communication. This new edition has been completely revised and expanded, adding two new sections – self-awareness and conflict management – to the original topics of self-esteem, listening and assertion skills.
Language:
English
ISBN:
9780143005421