It's been five years since Livy and her family have visited Livy's grandmother in Australia. Now that she's back, Livy has the feeling she's forgotten something really important about Gran's house. It turns out she's right. Bob, a short, greenish creature dressed in a chicken suit, didn't forget Livy, or her promise. He's been waiting five years for her to come back, hiding in a closet like she told him to. He can't remember who-or what-he is, where he came from, or if he even has a family. But five years ago Livy promised she would help him find his way back home.